These Terms of Service (“Terms”) govern your use of the website www.naileditns.com and the services provided by Nailed It North Shore LLC (“Company,” “we,” “us,” or “our”), a limited liability company located at 2515 Oak Ave, Northbrook, Illinois 60062. By accessing our website, requesting a quote, scheduling service, or providing your contact information, you agree to these Terms.

1. Our services

Nailed It North Shore LLC provides residential electrical work, plumbing, handyman services, general repairs, and kitchen and bath remodeling primarily in the North Shore suburbs of Chicago (including Northbrook, Glenview, Glencoe, Highland Park, Kenilworth, Winnetka, and surrounding areas). We are licensed, bonded, and insured. We do not service the City of Chicago.

2. Estimates, quotes, and contracts

All estimates are provided in good faith based on the information available at the time.
Written estimates or contracts must be accepted before work begins on larger projects.
Additional work outside the original scope may require a change order and additional charges.
We reserve the right to refuse service at our sole discretion.

3. Payment terms

Payment is due as specified on the invoice or contract (typically upon completion for smaller jobs; deposits or progress payments may be required for larger projects). Late payments may incur interest or collection costs as permitted by Illinois law.

4. Text messaging / SMS terms

By providing your mobile phone number to Nailed It North Shore LLC (including through our website, Jobber, or verbal consent), you expressly consent to receive text messages from us regarding your service requests, appointments, estimates, job updates, invoices, and related customer service communications.

Message frequency: Message frequency varies depending on your service activity. You may receive several messages related to a single job (reminders, arrival notices, follow-ups, etc.).
Message and data rates: Standard message and data rates from your carrier may apply. We do not charge for the texts themselves.
Opt-out: You may cancel text messages at any time by replying STOP. After you send STOP, we will send a confirmation message and then stop sending texts. You may also contact us directly to opt out.
Help: For assistance, reply HELP or call (847) 778-8053.

Consent to receive text messages is not a condition of purchasing any goods or services.

5. Customer responsibilities

Provide accurate contact and property information
Ensure safe access to the work area
Disclose known issues (e.g., existing electrical problems, water damage)
Secure pets and valuable items in the work area

6. Warranties and limitations

We stand behind our workmanship. Specific warranties will be provided in writing for larger projects. We are not responsible for pre-existing conditions, work performed by others, or issues arising from normal wear and tear, misuse, or acts of nature. To the maximum extent permitted by law, our liability is limited to the amount paid for the specific service in question.

7. Website use

You may use our website for lawful purposes only. You may not attempt to gain unauthorized access to any portion of the site or interfere with its operation.

8. Intellectual property

All content on this website (text, images, logos, etc.) is the property of Nailed It North Shore LLC and may not be used without our written permission.

9. Governing law

These Terms are governed by the laws of the State of Illinois. Any disputes shall be resolved in the courts located in Cook County or Lake County, Illinois.

10. Changes to these terms

We may update these Terms from time to time. Continued use of our website or services after changes constitutes acceptance of the revised Terms.

Contact

Nailed It North Shore LLC
2515 Oak Ave, Northbrook, Illinois 60062
(847) 778-8053
contact@naileditnorthshore.com