Nailed It North Shore LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.naileditns.com, contact us, or use our services (including text messaging).
1. Information we collect
We may collect the following types of information:
- Contact information: name, email address, phone number (including mobile), mailing address, and property address.
- Service-related information: details about the work requested, project specifications, photos of the job site, and communication history.
- Payment information: billing details (processed securely through third-party payment processors; we do not store full credit card numbers).
- Communications: records of calls, emails, text messages, and form submissions.
- Website usage: IP address, browser type, and pages visited.
2. How we use your information
We use the information we collect to:
- Provide, schedule, and perform electrical, plumbing, handyman, and remodeling services
- Communicate with you about appointments, estimates, job status, invoices, and service updates
- Respond to your inquiries and provide customer support
- Send transactional text messages related to your service (appointment reminders, arrival notifications, follow-ups, etc.)
- Improve our services and website
- Comply with legal obligations
3. Text messaging and mobile information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories of data sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share your mobile number only with our messaging service providers (such as Jobber and its underlying carriers) solely for the purpose of delivering the text messages you have consented to receive. We do not sell, rent, or share your mobile phone number with any third parties for their own marketing or promotional use.
4. How we share information
We do not sell your personal information. We may share information only in these limited circumstances:
- With service providers who help us operate our business (e.g., Jobber for scheduling and messaging, payment processors) under strict confidentiality agreements
- When required by law or to protect our rights, safety, or property
- In connection with a business transfer (merger, sale, etc.), subject to the same privacy protections
5. Text message consent and opt-out
By providing your mobile phone number and agreeing to receive texts, you consent to receive transactional and service-related messages from Nailed It North Shore LLC. Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at (847) 778-8053 or contact@naileditnorthshore.com.
6. Data security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.
7. Your rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable time.
8. Children’s privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
Contact
Nailed It North Shore LLC
2515 Oak Ave, Northbrook, Illinois 60062
(847) 778-8053
contact@naileditnorthshore.com
Last updated: August 13, 2026